Patient Access Advocate, Part-time Mid shift
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties to ensure clean billing and a welcoming environment.
Role type
Patient Access Advocate (Front Desk)
Builds
Patient registration and visit closure workflows
Domain
Healthcare / Ambulatory Care
Required skills
Insurance verification, payment collection, electronic health record entry, data entry, phone screening, wayfinding, basic medical terminology, billing codes (DRG, ICD-10, CPT, HCPCS), Microsoft Office proficiency, typing 50wpm
Preferred skills
Customer service, conflict management, multitasking, familiarity with health insurance systems
Responsibilities
Greet patients and answer phones, update patient demographics and insurance info, collect copays/coinsurance/deductibles, perform visit closure, maintain clean waiting areas, assist with clerical tasks like copying/scanning
Seniority
Entry-level, non-exempt