Sr. Manager, Account Management
Core
Lead a team of Account Managers to drive retention, growth, and operational excellence for FreeWheel's publisher, broadcaster, and reseller customers in the digital advertising space.
Role type
Senior Manager, Account Management (People Leader & Strategic Partner)
Builds
High-performing Account Management teams and sustainable commercial growth for enterprise media clients
Domain
Digital Advertising / Ad Technology / Media
Deliverable
client delivery
Required skills
Team leadership, account management, strategic client engagement, cross-functional collaboration, data analysis, process improvement, stakeholder management
Preferred skills
Digital advertising ecosystem knowledge (programmatic, CTV, ad serving), CRM tool proficiency (Salesforce, Gainsight), scalable process design
Technologies
Salesforce, Gainsight, Asana
Responsibilities
Lead, coach, and develop a team of 3–5 Account Managers; Own portfolio health, retention, and commercial growth; Execute account planning and business reviews; Partner with Sales to identify expansion opportunities; Drive standardized account management processes; Represent the organization in cross-functional initiatives and executive client engagements
Seniority
Senior, hands-on IC with people leadership