Community Account Manager
Core
Leads a team of Representatives to develop and implement MDU sales and marketing programs, ensuring subscriber penetration objectives are met/exceeded in assigned properties.
Role type
Senior IC Community Account Manager (Team Lead)
Builds
MDU sales and marketing programs and initiatives
Domain
Media and Technology / Multi-Dwelling Unit (MDU) Sales
Required skills
Team Leadership, Sales Strategy, Process Improvement, Coaching, Budget Management, Metrics Analysis, Training Strategy, Cross-functional Collaboration, Independent Judgment, Time Management
Preferred skills
Bachelor's Degree, 5-7 years of experience
Technologies
Learning Management Systems, Sales Routing Tools, Reporting Systems
Responsibilities
Develop and implement MDU sales and marketing programs to meet subscriber penetration objectives. Lead and manage a team of Representatives, including exempt and non-exempt employees. Manage communication and training strategies to ensure product knowledge and brand alignment. Validate reporting of sales and installation numbers. Collaborate with business partners and IT to optimize sales routing and assignments. Assist in the development and meeting of departmental budgets.
Seniority
Senior, hands-on IC with team management