Sales Engineer 2, Technical Product Sales Support
Core
Provides technical product knowledge, advice, and support to sales representatives and customers to evaluate, select, and recommend Comcast Business connectivity and networking solutions.
Role type
Technical Product Sales Support Engineer
Builds
Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions for small businesses and enterprise clients
Domain
Telecommunications and Enterprise Networking
Deliverable
product features
Required skills
Needs analysis, strategic solution design, technical problem resolution, product evaluation, test plan execution, product recommendation
Preferred skills
Networking technologies, product positioning, sales support, training
Technologies
Ethernet services, broadband networks, managed solutions
Responsibilities
Perform needs analyses for customers and produce strategic, cost-effective solutions; Provide timely technical support and problem resolution for field service questions; Support Sales team with product modifications and engineering expertise for custom projects; Assist representatives and customers in evaluating and selecting products; Create, review, and execute product test plans and cases; Recommend products to meet customer needs
Seniority
Mid-level, independent contributor
