Technical Design Support Engineer (Hybrid | Night Shift)
Core
Review customer network solution designs for accuracy and viability to ensure services meet expectations and support complex sales/infrastructure implementation.
Role type
Technical Design Support Engineer (Network Solutions)
Builds
Pre-activation support for Masergy's portfolio of WAN/LAN services and new product offerings.
Domain
Telecommunications / Enterprise Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
TCP/IP, UDP, IPv4, IPv6, BGP, EIGRP, OSPF, MPLS, NAT, VRRP/HSRP, QoS, L2/L3 protocols, Linux, SD-WAN concepts, dynamic routing, load balancing, failover techniques
Preferred skills
SASE, ZTNA/CASB, WAN optimization, WAN encryption, IT/WAN-LAN integration, Technical Sales Acumen, IT ROI experience
Technologies
Alcatel (Nokia) ESR, Cisco routers/switches, Fortinet firewalls, Overture, Adva NIDs, SDN-NFV, Silver Peak, Riverbed, CERTES, Juniper, Meraki
Responsibilities
Support WAN-LAN integration and architectural design validation; Identify function design and product selection; Participate in client implementation planning; Collaborate with Product Management for new product deployment; Resolve complex network issues and document test progress/results.
Seniority
Mid-level, hands-on IC