Analyst Distribution Center System Management
Core
Provide basic technical support for warehouse users, workstations, printers, scanners, and other common IT equipment in a fast-paced distribution center environment.
Role type
Junior IT support specialist (warehouse operations)
Builds
Operational continuity for warehouse workstations and peripheral devices
Domain
Logistics / Distribution Center / IT Support
Deliverable
client delivery
Required skills
Basic hardware troubleshooting, ticket management, Microsoft Office proficiency, clear communication
Preferred skills
Networking concepts, distribution center operations experience, previous help desk or technical support experience
Responsibilities
Troubleshoot login issues, application access, printing problems, and device connectivity; Create, update, and close support tickets; Support setup and basic configuration of PCs, RF scanners, and label printers; Escalate complex issues to senior teams or vendors
Seniority
Entry-level, individual contributor
