Specialist, Order to Cash (Korean speaker)
Core
Manage end-to-end order processing and fulfillment to ensure accurate, timely, and compliant delivery for customers.
Role type
Order Management Specialist (O2C)
Builds
Order fulfillment and customer service operations
Domain
Life Sciences / Supply Chain / Finance
Deliverable
product features
Required skills
Order to Cash (O2C) processes, ERP systems, Order validation, Stakeholder coordination, Process compliance, Month-end closing support, Data accuracy
Preferred skills
None stated
Technologies
ERP systems, Microsoft Office (Excel, Outlook, Teams)
Responsibilities
Process and manage customer orders from receipt through fulfillment; Validate order accuracy including pricing and terms; Coordinate with sales, supply chain, and logistics to resolve issues; Monitor order status and communicate updates; Manage order changes, returns, and credits; Ensure compliance with internal controls and SOPs; Maintain accurate order records; Support month-end activities and backlog reviews; Identify process improvement opportunities.
Seniority
Mid-level, hands-on IC
