Customer Solution Specialist
Core
Primary point of contact for the Vaccines portfolio in an assigned region, focusing on adult immunization to deliver value to patients, payers, and physicians.
Role type
Senior Customer Solution Specialist (Sales/Account Management)
Builds
Trusted partnerships across the healthcare ecosystem and achieves territory sales targets.
Domain
Healthcare / Pharmaceuticals / Vaccines
Deliverable
Product features (sales solutions & education)
Required skills
Customer-facing sales, Account management, Adult immunization knowledge, Scientific and clinical acumen, Relationship building, Market analysis, Sales presentations, Territory management, CRM reporting
Preferred skills
Experience in healthcare or pharmaceutical industry, Knowledge of relevant therapeutic areas
Technologies
CRM systems
Responsibilities
Achieve or exceed sales targets and KPIs within approved budgets, Develop territory sales and customer plans, Prioritize customers and define goals for priority accounts, Anticipate customer needs and ensure strong product knowledge, Apply scientific and clinical knowledge to provide disease and therapeutic solutions, Build and maintain long-term relationships with customers and Key Scientific Leaders, Organize and lead effective meetings with physicians, Implement marketing strategy in collaboration with the Marketing Lead, Handle administrative responsibilities including timely CRM reporting
Seniority
Senior, hands-on IC