Service Delivery Specialist
Core
Coordinate service operations for critical medical technologies by acting as a central point of contact between healthcare professionals and field engineers, managing logistics, contracts, and billing.
Role type
Service Delivery Specialist (Operations & Logistics)
Builds
Service continuity and operational efficiency for GE HealthCare's medical technology portfolio
Domain
Healthcare / Medical Technology / Service Operations
Required skills
Service coordination, logistics management, contract administration, billing execution, ERP system proficiency, stakeholder engagement
Preferred skills
Healthcare industry experience, continuous improvement mindset, problem-solving, adaptability in regulated environments
Responsibilities
Coordinate service requests, schedule maintenance/repairs, manage parts logistics, administer service contracts, ensure accurate billing, resolve escalations, support transformation projects
Seniority
Individual Contributor, operational support level
