Service Contracts and Logistics Coordinator
Core
Manages the full lifecycle of CadCare service contracts and coordinates commercial logistics for the sales team.
Role type
Service Contracts and Logistics Coordinator
Builds
Service contracts, demo/loaner equipment shipments, electrode samples, and ownership change records
Domain
Medical device sales operations
Required skills
Contract administration, order entry, sales operations, customer service, business math, MS Office/Google applications, ERP/CRM systems, service contract terms understanding
Preferred skills
Bachelor's degree, 2+ years experience in related fields
Responsibilities
Generate contract quotes and process orders in ERP/CRM, maintain renewal pipeline with 90-day lead time, coordinate shipment and return of demo/loaner equipment, process ownership changes for acquired/transferred equipment, report on expiring contracts and renewal rates, document standard operating procedures
Seniority
Mid-level, hands-on IC
