AKA Service Commercial Operations Director
Core
Drive accurate service commercial forecasting, revenue planning, and sales performance management across the AKA region (ASEAN, Korea, Australia & New Zealand) for GE Healthcare's Services business.
Role type
Senior Director, Service Commercial Operations
Builds
Service revenue, pipeline health, and operational plans for medical technology services
Domain
Healthcare / Medical Technology / Service Commercial Operations
Required skills
Commercial forecasting, revenue planning, sales performance management, pipeline management, pricing strategy, market intelligence, cross-functional leadership, operational excellence, incentive program design, data analytics
Preferred skills
Master's degree in Business Administration/Finance/Healthcare Management, experience in healthcare/medical technology sectors, experience with complex matrix structures, digital tools implementation
Technologies
Commercial tools, Funnel boosting programs, dashboards, analytics platforms
Responsibilities
Own services revenue forecasting process across AKA markets; Lead Heartbeat and DMS for Service Commercial organization; Lead annual planning and Business Planning Review processes; Partner with Services General Manager to define growth strategies; Provide actionable business insights through reporting and analytics; Establish annual commercial targets and operating plans; Ensure compliance with regional sales processes and pricing governance; Drive deployment and optimization of commercial tools and processes; Develop market intelligence on customer behaviors and competitive dynamics; Design and administer sales incentive programs; Partner with Country Service Sales leadership on pricing strategies; Lead cross-functional collaboration with Sales, Finance, Marketing, and Operations; Streamline back office efficiencies for Service commercial.
Seniority
Director, Regional Leadership
