Area Service Manager – Region Mitte (m/f/d) (Hessen, Rheinland-Pfalz, Saarland)
Core
Responsible for overall service and maintenance activities, including technical support, team leadership, and business growth for diagnostic imaging equipment in the Central Germany region.
Role type
Senior Service Area Manager (Regional)
Builds
Service partnerships and operational excellence for diagnostic imaging solutions
Domain
Medical Technology / Healthcare / Diagnostic Imaging
Deliverable
client delivery | infrastructure
Required skills
Team leadership, customer relationship management, P&L management, process optimization, data analysis, capacity planning, escalation management
Preferred skills
Market knowledge of medical technology, strategic partnership development, change management
Technologies
Edison Platform
Responsibilities
Lead and develop a team of service technicians; ensure high service quality and customer satisfaction; manage regional revenue, costs, and results; optimize processes and productivity through data analysis; handle escalations for strategic clients; drive regional improvement projects.
Seniority
Senior, hands-on IC with leadership responsibilities