Regional Field Support Manager - Diagnostic Imaging
Core
Leads and supports a team of Diagnostic Imaging Field Support Representatives to provide excellent customer experience and education for veterinarians using veterinary diagnostic analyzers and software.
Role type
Regional Field Support Manager
Builds
Customer loyalty and growth for veterinary diagnostic products and services in the Western 1/3 of the U.S.
Domain
Veterinary diagnostic industry + Field service management
Deliverable
client delivery
Required skills
Team leadership and coaching, strategic planning, territory management, stakeholder collaboration, customer relationship management, operational policy development, conflict mediation, resource coordination
Preferred skills
Remote team management experience, inspirational communication style, ability to build instant rapport, travel adaptability
Technologies
Diagnostic imaging analyzers, veterinary software platforms
Responsibilities
Develop and coach a team of Field Support Representatives, collaborate with field partners to identify opportunities, implement strategies to achieve quarterly commercial goals, coordinate resources for territory management, act as a liaison between field partners and representatives, contribute to operating policies and procedures
Seniority
Manager, hands-on leadership