Service Center Coordinator
Core
Primary point of contact for hospitals across the Nordic region to coordinate service activities, manage orders, and resolve customer inquiries for Diagnostic Imaging, Ultrasound, and Patient Care Solutions.
Role type
Service Center Coordinator
Builds
Operational service experience and order fulfillment for medical technology products
Domain
Medical Technology / Healthcare
Deliverable
client delivery
Required skills
Order management, customer inquiry resolution, quotation preparation, cross-functional coordination, compliance monitoring, digital communication
Preferred skills
Norwegian, Danish
Technologies
Business systems and applications
Responsibilities
Serve as first point of contact for customer inquiries and service requests; Receive, process, and manage customer orders through to shipment; Coordinate with service, logistics, sales, and internal teams to resolve issues; Prepare and issue quotations in line with commercial guidelines; Monitor service activities to identify improvement opportunities
Seniority
Individual Contributor