Specialist, ServiceNow Senior Developer
Core
Design, code, verify, test, and document moderately complex ServiceNow applications and configurations to support ITSM, Service Portal, and Virtual Agent requirements for a global healthcare biopharma company.
Role type
Senior ServiceNow Developer (IC)
Builds
Custom ServiceNow instances, modules, flows, interfaces, and integrations with third-party applications
Domain
Healthcare biopharma / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow development, JavaScript, HTML, CSS, XML, ITIL processes, system integration, test automation, SDLC management
Preferred skills
ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS), Employee Portal/Virtual Agent expertise, Agile methodologies
Technologies
ServiceNow, JavaScript, HTML, CSS, XML
Responsibilities
Design and develop ServiceNow applications and configurations; integrate ServiceNow with other IT systems; manage data migration tasks; develop custom reports and performance analytics dashboards; conduct thorough testing of configurations and developments; maintain comprehensive technical documentation
Seniority
Senior, hands-on IC
