Senior ServiceNow Developer (m/f/d)
Core
Design, implementation, and optimization of IT Service Management (ITSM) processes and custom applications on the ServiceNow platform.
Role type
Senior ServiceNow Developer (IC)
Builds
Custom ITSM solutions, Request Fulfilment, and Catalog Items for internal business processes.
Domain
IT Service Management (ITSM) / Enterprise Software Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, JavaScript (Business Rules, Client Scripts, Script Includes, Flow Designer), Service Portal, CMDB data modeling, ITIL v4 processes, data migrations, scoped apps, version control, security concepts (ACLs, roles), automation (flows, integrations)
Preferred skills
ServiceNow Certified Implementation Specialist (CIS ITSM), experience with update sets, agile/SCRUM methodology
Technologies
ServiceNow, JavaScript, Flow Designer, Workflows, Service Portal, CMDB
Responsibilities
Translate business requirements into scalable ITSM solutions, develop automation solutions using agreed programming languages, create technical documentation, mentor junior developers, participate in onboarding, collaborate with UX designers and business analysts
Seniority
Senior, hands-on IC
