Site Technologies Analyst
Core
Support, maintain, and deploy site-based technology solutions (telephony, nurse call, security) across healthcare locations.
Role type
Site Technologies Analyst
Builds
Reliable operational technology platforms for telephony, nurse call, and security systems.
Domain
Healthcare IT / Telecommunications
Required skills
IT infrastructure support, telephony platforms (VoIP, SIP, PRI, POTS, Direct Routing), networking fundamentals, hardware/software troubleshooting, vendor coordination, technical documentation, site assessments.
Preferred skills
Healthcare/long-term care environment experience, nurse call systems knowledge.
Technologies
VoIP, SIP, PRI, POTS, Direct Routing, nurse call systems.
Responsibilities
Provide day-to-day support and administration of site technology solutions; troubleshoot and resolve hardware, software, and connectivity issues; act as a technical resource for deployments and upgrades; coordinate with vendors and internal stakeholders; create and maintain technical documentation; monitor system performance and reliability; provide on-site support and travel to care locations.
Seniority
Junior to Mid-level, hands-on IC
