CareerPlan

Workplace Experience Coordinator

Austin, Texas, United States of AmericaFull-time2026-11-09 → 2026-11-10
Hybrid

Core

Coordinate daily office operations, manage front desk, and ensure a smooth employee experience across Zendesk's physical workplaces.

Role type

Workplace Experience Coordinator (Facilities/Office Operations)

Builds

Operational efficiency and a positive in-office environment for employees

Domain

Corporate real estate / Office management

Deliverable

physical/clinical work

Required skills

Customer service, Front desk operations, Ticketing systems, Vendor management, Event coordination, Safety compliance, Asset inventory management, Office layout planning, Standard Operating Procedures development, New hire orientation

Preferred skills

Furniture assembly, Building Management Systems, Facilities Management association membership

Technologies

Google Suite, Building Management Systems, Access control software

Responsibilities

Manage front desk operations, Coordinate in-office events, Liaise with vendors and property management, Maintain cleanliness and safety of office areas, Coordinate desk assignments and moves, Maintain inventories and floor plans, Assist with safety matters, Coordinate food and beverage programs, Develop Standard Operating Procedures, Provide new employee orientation

Seniority

Mid-level, individual contributor