Director, Marketing Operations
Core
Build and scale systems, processes, and operating rhythms to enable Marketing to execute with speed, quality, and measurable impact across funnel operations, campaign execution, journey orchestration, and marketing technology.
Role type
Director, Marketing Operations
Builds
Marketing operations function, funnel processes, marketing technology ecosystem, and team capabilities
Domain
B2B SaaS Marketing Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Marketing Operations leadership, funnel management, campaign operations, journey orchestration, marketing technology strategy, CRM integration, data quality management, cross-functional partnership, operational modeling, AI/automation strategy
Preferred skills
High-growth B2B SaaS experience, global marketing environment experience
Technologies
Salesforce, Marketo, marketing automation platforms, CRM systems, analytics/BI tools, data enrichment tools, workflow automation tools, AI tools (Claude, ChatGPT)
Responsibilities
Lead and develop a high-performing Marketing Operations team; Own the operating model and roadmap for marketing operations; Design and optimize end-to-end funnel processes; Set strategy and governance for the marketing technology ecosystem; Partner with Marketing, Sales/Revenue Operations, Product, Engineering, Finance, and regional teams; Use automation and AI to improve campaign velocity and operational efficiency; Establish performance visibility for operational health; Translate complex operational topics into clear recommendations for senior leaders
Seniority
Director, strategic leadership with hands-on problem solving
