Senior AI Sales Specialist
Core
Drive growth and adoption of AI products (specifically AI Agents and Conversational AI) for the Zendesk customer experience (CX) segment in the Americas, acting as a quota-carrying overlay specialist alongside core Account Executives.
Role type
Quota-carrying overlay AI Sales Specialist
Builds
Revenue growth from existing and new Zendesk accounts within the CX/EMC segment
Domain
Customer Experience (CX) / Contact Centers / Artificial Intelligence
Deliverable
client delivery
Required skills
Quota-carrying sales experience, Conversational AI or CX domain knowledge, value-based selling methodology, commercial modeling, AI product demonstration
Preferred skills
Overlay AE/co-sell experience, track record of exceeding sales targets
Technologies
Zendesk AI Agent portfolio, Conversational AI platforms
Responsibilities
Prospect, demo, and close deals for AI solutions; lead and support Proof of Concepts (POCs); collaborate with Success teams to identify expansion opportunities; enable core sales teams with AI insights and sales plays; construct commercial models to forecast automation rates and revenue potential.
Seniority
Senior, quota-carrying IC
