SMB Account Executive - New Logo
Core
Acquiring new SMB customers and driving revenue growth for Zendesk's AI-powered customer experience platform.
Role type
SMB Account Executive (New Logo)
Builds
Zendesk's AI-informed customer service solutions for small and medium-sized businesses.
Domain
SaaS / Customer Experience / AI
Deliverable
production ML models | product features
Required skills
B2B sales, SaaS sales, AI product architecture knowledge, Salesforce proficiency, consultative selling, pipeline management, forecasting, cross-selling, up-selling, territory planning
Preferred skills
AI market trend analysis, technical aptitude, data-driven decision making, entrepreneurial spirit
Technologies
Salesforce, Outreach, Clari
Responsibilities
Acquire new SMB customers, manage complex sales cycles, co-create AI transformation roadmaps, track and forecast pipeline, handle renewals, collaborate with Solutions Engineers and cross-functional teams
Seniority
Mid-level, hands-on IC