Collections Manager
Core
Lead the EMEA Collections team to protect cash flow, manage credit risk, and support business growth for a diverse customer portfolio.
Role type
Senior IC Collections Manager (EMEA)
Builds
Accounts receivable processes, credit risk frameworks, and cash forecasting models for B2B customers
Domain
Financial Services / B2B Credit & Collections
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
B2B credit and collections leadership, accounts receivable management, credit risk assessment, cash forecasting, SOX compliance, stakeholder management, financial statement analysis, ERP proficiency, process improvement
Preferred skills
CICM qualification, Oracle EBS experience
Technologies
Oracle EBS, Excel
Responsibilities
Lead and coach a team of Collections Specialists; oversee accounts receivable ageing reviews and escalations for high-risk accounts; drive timely cash collection while maintaining customer relationships; conduct credit reviews and recommend limits/terms; monitor KPIs like DSO and bad debt exposure; prepare cash forecasts and analyze variances; own SOX controls for the order-to-cash cycle; partner with Sales, Legal, and Finance to resolve complex issues; lead process improvement and system enhancement initiatives.
Seniority
Senior, hands-on IC with team leadership