Senior Accounts Receivable and Collections Analyst
Core
Leading global accounts receivable and collections operations for an international advertising platform portfolio, optimizing cash flow and resolving complex billing issues.
Role type
Senior Accounts Receivable and Collections Analyst
Builds
Cash collections and revenue integrity for a global portfolio of advertisers and agencies
Domain
Digital advertising / Media technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Global portfolio management, Tier-1 ERP/CRM expertise (SAP, NetSuite, Salesforce), DSO reduction, credit limit setting, cash application management, legal notice issuance, cross-functional collaboration, process automation, financial reporting, multi-currency handling
Preferred skills
Advertising/marketing agency experience, Enterprise AI tool usage (Gemini, ChatGPT, Claude)
Technologies
NetSuite, SAP, Salesforce, Microsoft Excel (Power Query/Pivot), Enterprise AI platforms
Responsibilities
Contact customers via telephone and email to move collections on high-risk accounts; Maintain positive customer relationships and resolve billing discrepancies; Generate monthly statements and report on portfolio health and bad debt exposure; Lead cross-functional resolution efforts for systemic billing issues; Act as a key contributor in cash forecasting; Oversee daily cash applications and investigate unallocated receipts; Issue reminder and legal notices based on policy; Manage credit card workflows including chargebacks; Leverage AI tools to automate collection workflows; Lead the setting of credit limits for customers; Determine when accounts should be sent to outside collection agencies; Generate sophisticated reporting metrics on portfolio performance.
Seniority
Senior, hands-on IC
