Outfitter Development Specialist (Polaris Adventures)
Core
Primary resource for Outfitter onboarding, education, engagement, and retention within the Polaris Adventures network, guiding partners from contract signing through launch and supporting at-risk accounts.
Role type
Senior Customer Success & Program Management Specialist
Builds
Long-term value for Outfitter partners and successful adoption of Polaris Adventures programs
Domain
Outdoor recreation / Powersports / B2B Partner Management
Deliverable
client delivery
Required skills
Relationship management, Customer success, Onboarding coordination, Data-informed problem solving, Event coordination, Training facilitation, Project management, Content development, Cross-functional collaboration, Microsoft Teams/SharePoint proficiency
Preferred skills
Bachelor's degree in business/communications/education/hospitality/tourism, Experience in customer-facing roles, Passion for outdoor recreation
Responsibilities
Manage portfolio of at-risk Outfitters by monitoring network health and developing action plans; Lead new Outfitter onboarding from contract signing through launch; Develop and facilitate educational resources like webinars and workshops; Support Outfitter events and program initiatives; Coordinate resources across regional and technical teams.
Seniority
Mid-Senior, hands-on IC
