Readiness Services Consultant (Remote)
Core
Strategic partner helping customers maximize CrowdStrike Services investment and achieve security objectives through relationship management, technical advisory, and program optimization.
Role type
Senior IC cybersecurity services consultant
Builds
Customer success plans, service scoping documentation, and strategic account expansion pipelines
Domain
Cybersecurity services and incident response
Deliverable
client delivery
Required skills
cybersecurity services experience, incident response management, senior-level relationship management, project coordination, customer success planning, AI technology utilization for workflow optimization
Preferred skills
business acumen, program improvement implementation, security frameworks knowledge, service delivery optimization
Responsibilities
Manage and grow strategic relationships with Services retainer customers, drive customer preparedness through education and strategic planning, coordinate with Sales and Delivery teams, execute timely account reviews and service scoping, develop customer success plans, contribute to program enhancement initiatives, support team pipeline growth through strategic account expansion
Seniority
Senior, hands-on IC