Manager, Aftersales (Service & Parts) AZ or SoCal based
Core
Optimize off-road vehicle (ORV) service and parts strategies across 15+ dealers in Arizona and Southern California to improve profitability and customer experience.
Role type
Manager, Fixed Operations (Service & Parts)
Builds
Dealer service and parts business performance
Domain
Powersports / Automotive Dealer Operations
Required skills
Data analysis, Strategic planning, Training delivery, Stakeholder management, Financial systems knowledge, Industry trend analysis
Preferred skills
Bachelor's degree, Experience in powersports/marine/automotive dealer service
Technologies
Microsoft Office
Responsibilities
Consult with dealerships to improve ORV service & parts business; Utilize data and insights to identify and implement areas of opportunity; Collaborate with dealers to drive customer satisfaction and retention; Develop and implement fixed operations strategies and processes; Establish and promote best practices for safety and service bulletins; Lead in-dealer training sessions; Partner with dealerships to set measurable goals and strategic plans.
Seniority
Manager, hands-on leadership