Analyst Customer Facing Effectiveness
Core
Design, manage, and analyze data-driven incentive plans; support localization by allocating sales targets; track performance using KPIs for sales effectiveness; assist in resource allocation and call planning based on segmentation insights.
Role type
Analyst, Go-to-Market Capabilities (Sales Operations)
Builds
Incentive plans, sales targets, dashboards, KPIs, customer segmentation models, call plans
Domain
Healthcare / Pharmaceutical / Commercial Operations
Deliverable
dashboards & analysis
Required skills
SQL, SAS, Power BI, Qlik Sense, Tableau, Smartsheet, Alteryx, Excel, customer segmentation, KPI tracking, incentive plan design, sales target allocation, call planning
Preferred skills
Javelin, Zaidyn, SalesIQ, healthcare/pharmaceutical industry experience, financial acumen
Technologies
Javelin, Zaidyn, SalesIQ, SQL, SAS, Power BI, Qlik Sense, Tableau, Smartsheet, Alteryx
Responsibilities
Manage and analyze incentive plans aligned with business objectives; develop data-driven sales targets; create and analyze KPIs to monitor sales force effectiveness; refresh reports and perform quality checks; assist in customer profiling and segmentation; contribute to setting up call plans to enhance sales force efficiency.
Seniority
Mid-level, hands-on analyst
