Field Platforms Operations Lead
Core
Lead strategic vision, data governance, and operational roadmap for OneCRM US field platform operations to support multi-brand, multi-market launches.
Role type
Senior IC Field Platforms Operations Lead (CRM)
Builds
Enterprise-wide CRM operational frameworks, data governance standards, and scalable solutions for field force effectiveness.
Domain
Healthcare / Biotechnology / CRM Operations
Required skills
CRM operations leadership, data governance, solution architecture, stakeholder influence, process transformation, team mentorship, Veeva CRM, Agile, field force management
Preferred skills
Project Management Masters or MBA, Biotechnology/Pharmaceuticals industry experience, matrix environment navigation
Technologies
Veeva CRM, Workday, Agile
Responsibilities
Lead strategic vision and operational roadmap for OneCRM US; Influence platform strategy and technical architecture decisions; Serve as technical authority for CRM data governance; Design scalable CRM operational solutions; Architect end-to-end operational frameworks; Lead and mentor the field platforms operations team; Drive cross-functional collaboration across partner GTMC US teams
Seniority
Senior, hands-on IC with strategic leadership