Patient Service Representative I
Core
Front-desk administrative role managing patient registration, insurance verification, and financial clearance for chiropractic appointments.
Role type
Patient Service Representative (Front Desk)
Builds
Patient registration and financial clearance workflows
Domain
Healthcare / Chiropractic
Deliverable
product features
Required skills
Insurance verification, patient registration, financial liability calculation, data entry, scheduling, HIPAA compliance, Microsoft Office (Outlook, Word, Excel), ADT software
Preferred skills
Patient access experience, billing experience, certified medical assistant experience
Responsibilities
Greet patients and monitor flow, complete registration for walk-ins, verify/update demographic and insurance info, calculate and collect out-of-pocket liability, perform visit closure and scheduling, maintain knowledge of Medicare/Medicaid/payer policies, communicate process improvements
Seniority
Entry-level, individual contributor