Patient Access Advocate, Part-time Overnights
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties in an emergency department/urgent care setting.
Role type
Patient Access Advocate (Front Desk/Registration)
Builds
Patient registration and visit closure workflows for ED/UCs
Domain
Healthcare (Emergency Department/Urgent Care)
Deliverable
product features
Required skills
Patient registration, insurance verification, payment collection, data entry, phone screening, wayfinding, HIPAA compliance, basic medical terminology, office equipment operation
Preferred skills
Healthcare experience, medical billing codes (DRG, ICD-10, CPT, HCPCS), 1 year medical office experience
Technologies
Electronic Health Records (EHR), Microsoft Office (Word, Excel, Outlook), online electronic verification systems
Responsibilities
Greet patients and answer phones; update demographics and verify insurance; collect copayments and deductibles; perform visit closure and follow-up; maintain patient files and clean work environment; assist with clerical tasks like copying and scanning.
Seniority
Entry-level / Part-time