Clinical Office Assistant - Pediatric Therapy Services (Park Ridge)
Core
Provides administrative support for pediatric therapy department staff, physicians, and managers, including scheduling, patient intake, medical records handling, and billing coordination.
Role type
Administrative support specialist (pediatric therapy)
Builds
Administrative operations for pediatric physical, occupational, speech, and audiology therapy services
Domain
Healthcare / Pediatrics / Rehabilitation
Deliverable
dashboards & analysis
Required skills
Patient care reception, Appointment scheduling, Phone management, Medical records handling, Administrative operations, Data & reporting, Insurance coordination
Preferred skills
Healthcare experience, Epic experience
Technologies
Microsoft Office (Excel, PowerPoint, Access, Word), Epic
Responsibilities
Greet visitors, check-in patients, and collect co-payments; Manage provider calendars and coordinate referrals; Answer calls and triage clinical messages; Assemble, copy, and process patient charts; Sort mail and manage office supplies; Update registries and compile administrative reports; Process patient registrations and track insurance re-authorizations.
Seniority
Entry-level to Junior, administrative support