Patient Service Coordinator/CMA (SOM, General Pediatric Administration)
Core
Provide friendly, confidential administrative and clinical support to patients and families across Johns Hopkins Pediatric Specialty Network clinics to ensure positive care experiences.
Role type
Patient Service Coordinator / Certified Medical Assistant (CMA)
Builds
Patient encounters, accurate clinical records, and coordinated care across multiple pediatric specialty sites.
Domain
Healthcare / Pediatrics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Patient registration and data verification, time of service payment collection, basic insurance query assistance, lab and imaging report scanning, vital signs monitoring, specimen collection and transport, vaccination administration, injection techniques, infection control protocols, emergency procedure implementation, inventory management, appointment scheduling, form completion assistance.
Preferred skills
None stated
Technologies
Epic
Responsibilities
Verify and correct patient registration information; collect payments and close cash drawers; scan lab results and imaging reports into patient charts; obtain and record vital signs; manage specimens and perform waived testing quality control; administer vaccinations; monitor patient status and report abnormalities; maintain clinical supply inventory; coordinate patient visits across departments; schedule medical consultations; assist with forms and referrals; clean and sanitize waiting areas; report and correct environmental deficiencies.
Seniority
Entry-level, hands-on IC