Communications Ctr Coord III
Core
Coordinates emergency communications, patient information, and paging systems for a hospital to ensure rapid response to medical alarms and staff requests.
Role type
Communications Center Coordinator (Healthcare)
Builds
Emergency response coordination, patient information routing, and hospital communication infrastructure
Domain
Healthcare / Hospital Operations
Required skills
telephone triage, emergency paging, patient directory management, HIPAA compliance, equipment troubleshooting, data entry, schedule monitoring
Preferred skills
de-escalation techniques, training new staff, protocol documentation
Technologies
Microsoft Office, computerized paging systems, nurse call panels
Responsibilities
Answer and route high-volume incoming calls regarding patient information and paging requests; Monitor emergency STAT lines and nurse call panels to react immediately to alarms; Page emergency response teams and make overhead announcements; Handle sensitive patient information in accordance with HIPAA standards; Troubleshoot telephone and paging equipment; Assist in training new staff on hospital protocols and paging systems.
Seniority
Mid-level, hands-on operational support