Manager, Retail (Hillside)
Core
Oversees daily operations of a university retail dining location, managing staff, budget, and food service delivery for students, faculty, and staff.
Role type
Manager, Retail Food Service
Builds
Campus dining services and retail experiences
Domain
Higher Education / Food Service
Deliverable
product features
Required skills
Staff recruitment and supervision, Budget management, Food safety compliance, Vendor management, Customer service resolution, Inventory control
Preferred skills
Sustainability initiatives, Bachelor's degree, University environment experience
Technologies
Manual and computer systems for ordering
Responsibilities
Manage day-to-day operations including inventory, cost control, and service delivery; Recruit, train, and supervise lower-level supervisors and staff; Monitor and manage location budget and optimize profitability; Ensure adherence to health, safety, and sanitation regulations; Resolve customer complaints and implement retention strategies.
Seniority
Manager, hands-on leadership