Temporary Customer Service Representative (Continuous Recruitment)
Core
Supervising front-of-house customer service operations, including cashier supervision, dining room maintenance, and staff training within University Dining.
Role type
Temporary Customer Service Representative (Supervisor)
Builds
University Dining operations and customer service experience
Domain
Higher Education / Food Service
Deliverable
client delivery
Required skills
Supervision of diverse staff (students, part-time, full-time), customer complaint resolution, cash handling, safety and sanitation compliance, physical labor (lifting up to 50 lbs), oral and written communication
Preferred skills
Prior experience in University Dining facilities, employee motivation techniques, basic knowledge of dining location technology
Technologies
Point-of-sale systems, University Dining technology platforms
Responsibilities
Monitor and maintain work areas and supplies, troubleshoot and resolve customer issues, organize and distribute work unit procedures, guide and train staff and student workers, process customer transactions and payments
Seniority
Entry-level to Mid-level, hands-on IC