Operations Manager
Core
Oversees store operations to ensure a clean, friendly shopping experience and leads service specialists in a grocery retail environment.
Role type
Store Operations Manager
Builds
Daily store operations, inventory levels, and customer service standards
Domain
Retail Grocery
Deliverable
product features
Required skills
Inventory management, sales forecasting, staff hiring and training, cash handling, food safety compliance, customer service, scheduling
Preferred skills
SAP reporting, workforce management, process improvement
Technologies
SAP, handheld scanners, cash registers
Responsibilities
Interview, hire, train, and develop staff; manage inventory and sales forecasting; open/close store and handle deposits; ensure food safety and quality control; maintain clean and safe environment; assist customers and resolve complaints
Seniority
Mid-level, hands-on IC