Customer Support Specialist - Bilingual (French)
On-site · Canada
Core
Bilingual customer support specialist handling orders, inquiries, and product recommendations via phone, email, and chat.
Role type
Customer Support Specialist
Builds
Customer relationships and order fulfillment
Domain
Logistics and industrial supply distribution
Deliverable
client delivery
Required skills
Bilingual communication (English/French), problem-solving, active listening, account management, product knowledge
Responsibilities
Process customer orders, handle account inquiries, make product recommendations, navigate customers through online ordering, build business relationships via phone/email/chat
Seniority
Entry-level to Mid-level