CareerPlan

Customer Service Representative

Allentown, PA, USFull-time2026-11-04 → 2026-11-10
On-site

Core

Process customer orders, provide product recommendations, and handle account inquiries via phone, email, and chat to support business customers.

Role type

Customer Service Representative

Builds

Customer relationships and order fulfillment

Domain

Logistics and industrial supply distribution

Deliverable

product features

Required skills

problem-solving, listening, communication, product knowledge, account management

Responsibilities

Process customer orders, make product recommendations, handle account inquiries, build business relationships, navigate website ordering