CareerPlan

Customer Support Specialist

Chanhassen, Minnesota, USA, 55317Full-time$59k–$86k2026-09-14 → 2026-11-09
No visa sponsorship

Core

Enter and coordinate customer orders, manage shipping details, and provide support on pricing, parts identification, and service availability via call center.

Role type

Customer Support Specialist (Order Entry & Logistics)

Builds

Order fulfillment and parts/service proposals for industrial filtration customers

Domain

Industrial manufacturing / Fluid Filtration

Deliverable

product features

Required skills

Order entry, shipping coordination, pricing support, parts identification, call center communication, RMA processing

Preferred skills

Salesforce, SAP, reading shipping regulations, public speaking

Responsibilities

Enter customer orders, RMAs, and billing orders; manage shipping details with operations; assist customers with pricing and parts; prepare service proposals; improve order processes

Seniority

Individual Contributor