Customer Support Specialist
No visa sponsorship
Core
Enter and coordinate customer orders, manage shipping details, and provide support on pricing, parts identification, and service availability via call center.
Role type
Customer Support Specialist (Order Entry & Logistics)
Builds
Order fulfillment and parts/service proposals for industrial filtration customers
Domain
Industrial manufacturing / Fluid Filtration
Deliverable
product features
Required skills
Order entry, shipping coordination, pricing support, parts identification, call center communication, RMA processing
Preferred skills
Salesforce, SAP, reading shipping regulations, public speaking
Responsibilities
Enter customer orders, RMAs, and billing orders; manage shipping details with operations; assist customers with pricing and parts; prepare service proposals; improve order processes
Seniority
Individual Contributor