Customer Service Bilingual (French) Hiring Event
Core
Handle customer orders, product inquiries, and account issues via phone, email, and chat while recommending Uline's shipping and packaging solutions.
Role type
Customer Service Representative
Builds
Customer relationships and order fulfillment for Uline's industrial and packaging material distribution business
Domain
Logistics and Industrial Supply Distribution
Deliverable
client delivery
Required skills
Bilingual communication (English/French), problem-solving, active listening, product knowledge, account management
Preferred skills
Prior customer service experience, Bachelor's degree
Technologies
Uline's ordering website, world-class customer service technology stack
Responsibilities
Process customer orders, answer product and shipping questions, navigate customers through online ordering, build business relationships via phone/email/chat
Seniority
Entry-level to Mid-level