Sr. Service Agent/Non-DOT

USAFull-time$46k2026-11-09

Core

Provide customers with accurate information and assistance by answering inquiries, resolving problems, and selling company services while performing administrative support tasks.

Role type

Senior Service Agent

Builds

Customer service interactions and administrative station operations

Domain

Logistics and Transportation

Deliverable

client delivery

Required skills

Customer service, problem resolution, sales, administrative support, computer terminal operation, physical lifting

Responsibilities

Answering customer inquiries, resolving customer problems, selling company services, performing administrative support tasks

Seniority

Senior, individual contributor

About FedEx

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.