Gestionnaire de Cas/Bilingual Caseworker
Core
Managing assigned projects and cases to support patient and provider services, including clinical monitoring, data collection, and telephone support for funding and access programs.
Role type
Case Manager / Bilingual Caseworker
Builds
Patient support programs, pharmaceutical access programs, and market research initiatives
Domain
Pharmaceutical distribution and healthcare services in Canada
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
case management, clinical monitoring, data collection, adverse event reporting, telephone support, database documentation, market research execution, regulatory compliance
Preferred skills
pharmaceutical industry knowledge, medical field experience, warehouse management system familiarity
Technologies
Microsoft Word, Excel, PowerPoint, automated warehouse operating systems
Responsibilities
Manage assigned projects and cases; provide telephone support for funding and access programs; administer case-management protocols including clinical monitoring and patient follow-up; document activities in program-specific databases; report adverse events; participate in market research initiatives with healthcare professionals; train new caseworkers
Seniority
Entry-level to Junior
