Care Coordinator (US)
Core
Coordinating the delivery of care for members, monitoring care across markets, and expediting appointments for hospitalized members.
Role type
Care Coordinator (Case Management)
Builds
Member health outcomes and care delivery coordination
Domain
Healthcare / Health Insurance
Deliverable
client delivery
Required skills
Case management, care coordination, admissions and discharge record maintenance, appointment scheduling, medical record management, database documentation
Preferred skills
Bilingual/Multi-language proficiency (Spanish, Mandarin, or Korean), Microsoft Excel proficiency
Responsibilities
Implement and evaluate care options to meet member health needs, monitor delivery of care across markets, maintain daily admissions and discharge records, expedites and coordinates appointments for hospitalized members, authorizes and coordinates services, keeps providers updated on member condition and clinical support needs, requests and gathers necessary medical records, maintains accurate documentation in Case Management database