Gestionnaire de cas bilingue/Bilingual Caseworker
Core
Bilingual caseworker providing patient and healthcare professional support, managing cases, and handling pharmaceutical commercialization services.
Role type
Bilingual customer support and case management specialist
Builds
Patient support programs, clinical monitoring, and pharmaceutical market research initiatives
Domain
Healthcare and Pharmaceutical
Deliverable
client delivery
Required skills
Case management, bilingual communication (French/English), data entry, adverse event reporting, database management, problem solving
Preferred skills
Medical/pharmaceutical industry experience, budget management, leadership, presentation skills
Technologies
Microsoft Word, Excel, Outlook, automated warehouse operating system
Responsibilities
Provide telephone and email support for funding/access/compliance issues; manage assigned cases and projects; document activities in program-specific databases; report adverse events; train new caseworkers; conduct outbound calls for patient programs.
Seniority
Entry to Mid-level