Product Support Specialist
Core
Provide in-depth knowledge and support to internal product and sales teams by resolving customer/sales requests and identifying product issues.
Role type
Product Support Specialist
Builds
Internal product and sales team support
Domain
Healthcare capital equipment & furnishings
Deliverable
client delivery
Required skills
Customer service, Microsoft Excel (intermediate), product research, vendor setup coordination
Preferred skills
Healthcare experience, Bachelor's degree
Responsibilities
Review and resolve incoming customer/sales requests, cross-reference external brands to identify Medline products, report product issues and training deficiencies, coordinate with Product Managers for new vendor/item setup, provide administrative support to sales reps
Seniority
Entry-level, individual contributor
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