Account Manager, Business
Core
Maintain business relationships with struggling clients, analyze their files, and negotiate turnaround or collections strategies to balance profitability with client satisfaction.
Role type
Senior Account Manager (Collections/Recovery)
Builds
Integrated service offers and recovery strategies for high-impact business accounts
Domain
Financial services / Credit recovery
Deliverable
client delivery
Required skills
Client relationship management, financial analysis, negotiation, strategy development, risk assessment, service offer preparation
Preferred skills
Turnaround strategy expertise, collections experience
Technologies
None stated
Responsibilities
Maintain lasting personal business relationships with clients to promote services; Analyze files of struggling clients and meet with practitioners to establish turnaround or collections strategies; Manage accounts by serving as the link between clients and the organization; Identify and analyze member/client needs and recommend strategies and solutions; Prepare integrated service offers that balance member/client satisfaction, profitability and risk.
Seniority
Mid-to-Senior, hands-on IC
