Ambulatory Service Rep
Core
Administrative support for patients in an ambulatory/outpatient setting, handling scheduling, registration, billing, and care coordination.
Role type
Ambulatory Service Representative
Builds
Patient appointment schedules, treatment authorizations, and billing records
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Patient registration, insurance verification, appointment scheduling, billing collection, data entry, phone triage, prior authorization coordination
Preferred skills
Medical terminology, business office procedures
Technologies
Specialized applications software, patient portal, fax systems
Responsibilities
Greet patients and verify demographic/insurance information; Schedule urgent care appointments and coordinate tests/procedures; Collect co-payments and process billing discrepancies; Assess patient needs for social/financial services and refer appropriately; Manage prior authorizations with insurers; Maintain accurate patient encounter records.
Seniority
Individual Contributor, entry to mid-level