CareerPlan

Ambulatory Service Rep, Family Medicine Clinic, 28 Hour, Days

Worcester, MA Hahnemann Campus, USFull-time2026-10-09 → 2026-11-11
Based in United States

Core

Administrative support for patients in a family medicine clinic, handling scheduling, insurance verification, and front-desk operations.

Role type

Ambulatory Service Representative

Builds

Patient appointment schedules and clinic operational flow

Domain

Healthcare / Family Medicine

Deliverable

product features

Required skills

Patient intake, insurance verification, appointment scheduling, data entry, phone communication, financial counseling, referral management

Preferred skills

Medical terminology, business office procedures

Technologies

Specialized applications software, patient portal

Responsibilities

Greet patients and verify demographic/insurance info, schedule appointments and tests, collect co-payments, obtain consent forms, manage prior authorizations, handle phone calls and messages, maintain patient records, audit billing discrepancies.

Seniority

Individual Contributor