HR Service Center Representative
Core
Centralized human resource services and responses supporting all HR functions for team members, candidates, and external customers.
Role type
HR Service Center Representative
Builds
HR service resolutions and administrative support across various delivery channels
Domain
Human Resources / Customer Support
Deliverable
client delivery
Required skills
customer service, multitasking, active listening, written communication, verbal communication, independent judgment, telephone support, email support, electronic system navigation
Preferred skills
Workday, ServiceNow, inbound call center experience, HR degree
Technologies
Workday, ServiceNow
Responsibilities
Handle inquiries and transactions for HR matters, assist with self-service and HR technology tools, coordinate service resolution with HR functions, perform administrative and customer support duties via telephone, email, and electronic systems
Seniority
Individual Contributor, mid-level