Loan Sales Specialist
Core
Empower customers by providing access to friendly, fast, and affordable financing for life's expenses, managing the loan lifecycle including collections.
Role type
Loan Sales Specialist (Sales & Collections)
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Consumer Finance / Retail Banking
Deliverable
client delivery
Required skills
multitasking, empathy, customer relationship management, regulatory compliance, product education, goal orientation
Preferred skills
sales experience, collections experience, customer service experience, bilingual Spanish
Technologies
phone, email, chat, in-house systems
Responsibilities
Exceed customer expectations through ease, empathy, and encouragement; develop and maintain customer connections throughout the loan lifecycle; manage loan lifecycle including collections activities; educate customers on optional insurance products and loan terms; engage with customers via multiple technological channels.
Seniority
Entry level